Fidelity program

Loyalty program with points, stamps and discounts, physical or digital.

Who it's for

For venues that want to move from a pure sales logic to a retention logic: restaurants, pizzerias, delis and bars that want to reward regulars and increase return frequency.

Goals

  • Increase the frequency with which customers come back.
  • Reward regulars with dedicated benefits.
  • Build a continuous relationship, not occasional.

Supported mechanics

  • Direct discount for registered customers.
  • Points collection based on euros spent.
  • Stamps or visit tracking.
  • Dedicated promotions and perks for regulars.

Two solutions

Activation can be arranged with annual or monthly billing, depending on the selected setup.

Physical cards

  • 1 to 2,000 registered customers: €1,300/year
  • 2,001 to 5,000 registered customers: €2,100/year

Phone-based cards

  • 1 to 2,000 registered customers: €1,600/year
  • 2,001 to 5,000 registered customers: €2,400/year

Optional physical products

You can add custom physical supports:

  • Metal cards: from €1.50 to €2.50 each, depending on quantity.
  • Engraved wooden keyrings: from €2.00 to €4.00 each, depending on quantity.

Concrete benefits

  • Drives repeat purchase through a mechanism that's transparent for the customer.
  • Builds a database of registered customers, a resource that stays yours.
  • Enables dedicated offers (birthday, anniversary, gold-tier customers).
  • Works both with physical tangible cards and digital smartphone cards.

Positioning

A mid-to-high tier service in the GR Menu ecosystem, ideal for venues with recurring clientele or strong neighbourhood roots. ROI is measured in customers who come back one extra time per month.

Interested in this service?

Message us on WhatsApp and within a few hours we'll send you a tailored proposal for your venue.

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